Skip to main content
Concord Music Help Center home page
Submit a request
Sign in
  1. Concord Music
  2. Order FAQs

Order FAQs

Frequently Asked Questions

  • My order says “preorder”, what does that mean?
  • Can I cancel my order?
  • I never received an order confirmation email, what do I do?
  • Can I edit or add to my order?
  • What do I do if I received a damaged item or my order is incorrect?
  • I have submitted a request but I have not heard back, what should I do?
See all 11 articles
Concord Music
Powered by Zendesk