When you submit a request or reach out via email, you should receive an automatic message from our team stating "We've Received Your Request". If you did not receive this message, please check your spam or promotions folder.
If you have additional questions, respond to this automatic bounce-back email with your updates/follow-up questions. We are working as quickly as possible to get back to you - most requests are replied to within a few business days.
Inquiries are responded to in the order they are received. Please do not submit multiple requests for the same issue - we will reply as soon as possible.
If your question is regarding a shipping address change or a cancellation request, be sure that you have filled out the below forms so that we can reply to you as quickly as possible:
Address Change Request Form
Cancellation Request Form